Pet Behavior and Safety

We take the safety and well-being of our Pet Stylists and pets very seriously and want every grooming session to be a positive experience for your furry companion. However, we understand that not all dogs adjust quickly or positively to grooming. Please be open about any behavioral concerns, including biting, so we can best support your pet’s needs.

Communication is key. Let your Pet Stylist know if your dog exhibits fear-based behavior around strangers prior to the session. In some cases, our Pet Stylists may use a muzzle for the safety of everyone involved. Muzzles are safe, and they can have a calming effect on highly stressed dogs, though they are not our first choice. If your pup remains aggressive or extremely distressed, even with a muzzle, your Pet Stylist may need to discontinue the service to prevent further anxiety.

Please note that mobile grooming offers a one-on-one experience, which may not suit every dog. In some cases, pets may have a better experience at a grooming salon or veterinarian grooming operation with additional staff to help soothe and support them during the process.

Important: Don’t forget to review our Terms of Service for more details on our policies and procedures.